First visit

From Bookingto Payment

At reception, you fill in a medical form.We examine your mouth and talk through the options with you.Here is your first visit, in seven steps.

Step by step

Your First Visit, Step by Step

Start with whichever of the seven steps you would like to know about.

A colored-pencil drawing of a woman checking her booking on her phone as she walks along the second-floor hallway, past the elevator and the stairs. — Steps 1–2Book, then come up to the second floor.

A colored-pencil drawing of a woman taking a clipboard with a medical form from a staff member at reception. — Step 3Pick up a medical form at reception.

A colored-pencil drawing of a dental hygienist pointing to X-rays on a screen to explain them to a woman in the dental chair. — Steps 4–5We explain your X-rays on the screen.

A colored-pencil drawing of a woman taking a card for her next visit from a staff member at reception. — Steps 6–7When you pay, we tell you about your next visit.

1Booking

Booking

You can book online 24 hours a day. Please call during clinic hours. If you have strong pain or swelling, please call us first.

2Arrival

Arrival

We are on the second floor of the Dainichi Nishifuna Building. If you come by car, you can park in the lot shared with the Kusuri no Fukutaro drugstore (15 spaces).

3Reception

Reception and medical form

At reception, we take your health insurance card and give you a medical form. Please write down what is bothering you and when it started. If there is anything about dental treatment you find hard, please note that too.

4Check-up

Examination

In the dental chair, we look inside your mouth. If needed, we take X-rays and show them to you on the screen beside the chair.

5Planning

Choosing the treatment together

When there is more than one way to treat a problem, we explain the strengths and drawbacks of each, the number of visits and the cost. We tell you about both treatment covered by health insurance and treatment that is not. You can talk it over with your family before you decide.

6Treatment

Treatment on the day

If you have pain or swelling, we first talk with you about how to treat it. If we use an anesthetic, we tell you beforehand.

7Payment

Payment and your next visit

When you pay, we tell you what the next visit will involve and roughly how many visits you will need.

What to bring

What to Bring

Along with your health insurance card, please bring any of these that apply to you.

Health insurance cardPlease show it at reception first
Medication notebook (okusuri techō)If you take any medication
Medical subsidy certificateIf you receive help with medical costs, such as for your child
Referral letterIf another clinic referred you
Your current denturePlease bring it, even if it doesn’t fit well

Families and carers

For Families and Carers

If you are coming with children or in a wheelchair, please let us know when you book.

Coming with children

Our waiting room has a kids’ corner with picture books and toys. Every Monday morning, a staff member who is a qualified childcare worker looks after your child while you are seen (booking required).

For Families

Wheelchair users and
older patients

There are no steps inside the clinic. If you are coming in a wheelchair or with someone to help you, please let us know when you book. If you have difficulty hearing, please tell us at reception.

Access & Hours

Questions

Questions We Often Hear

What if my child cries?: That’s all right. Sometimes we make it a day just for sitting in the dental chair.
I’m being treated at another dental clinic. Can I still ask you for advice?: Yes. Please tell us about your current treatment. After hearing from you, we will think about the next steps together.
Will you recommend treatment that insurance does not cover?: We tell you about both treatment covered by health insurance and treatment that is not. The choice is yours, once you have heard about them.